Our goal is to improve people’s lives by solving their skin care problems. Being one of the most renowned brands in professional cosmetics, we have been developing meaningful skincare products and treatments for healthy, beautiful skin for over 60 years. Dr. med. Christine Schrammek Kosmetik is a German based family business, active in more than 70 countries. Still, we have always remained the personal, innovative brand that focuses on our customers, our partners and our team. We have grown strongly in the last decade and are operating a fully owned US subsidiary to further grow in the United States.

To render excellent customer experiences in the US we are looking for a

Order Operations Manager

You enjoy contributing to an excellent customer experience by proactively managing the flow of goods between our customers, our 3PL partners and headquarters. Ensuring the right product is at the right place at the right time will aid all other company operations to thrive. Through your daily work everybody can rely on sufficient inventory at all times, short turnaround times and transparent communication. We operate with 3PL partners carrying our inventory and supplying our customers with products according to their orders. Your project management skills will optimize and reliably execute one of the most vital business functions of our company. As part of our rockstar team based in Las Vegas, NV you will become a vital part of the future success and nurture future growth. We are looking forward to growing together!

Your responsibilities:

  • Oversee and proactively manage the intersection between customer orders and 3PL/logistics partners
  • Close communication with our 3PL partners and external warehouses through e-mail, phone and regular update meetings
  • Close exchange with the US team on inventory levels, order issues and returns
  • Managing and updating product information on our e-commerce websites and warehouse backends
  • Managing occasional big sea- and airfreight orders with Schrammek headquarters in Germany and our importing agent
  • Implementing and improving logistics and order-flow processes where necessary
  • Forecasting and proactively managing inventory levels to ensure optimal product availability at all time

Your profile:

  • 2+ years work experience in any start-up, project management or logistics management role
  • Proactive, hands-on mode of operation
  • Passion for cutting-edge service and customer centricity
  • Diligent, intrinsic and results driven attitude
  • Experience with WordPress / WooCommerce is a plus
  • Affinity for beauty or fashion related brands
  • US citizenship / permanent work permit required

The role is full-time or part time and based in our amazing Las Vegas, NV office. Remote work quota is possible.

Your benefits & perks:

You will be one of the early team members of our rockstar team, pushing the brand throughout the US. Our customer experience will carry your handwriting and you have the amazing opportunity to work in an entrepreneurial environment. You will be part of a trusted, successful international brand loved by many. The set-up and operations are always backed by headquarters and it’s our goal to give you all you need to thrive in your new role. Virtually no hierarchies, direct impact and a high variety of tasks are something to look forward to.

Additionally to the base salary, you will receive a bonus contribution related to company performance which gives you the opportunity to directly benefit from the success you create.

Our Las Vegas office is located conveniently and will offer you the latest technical equipment, free products for personal use, generous vacation allowance, team events and multiple benefits to stay healthy and fit.

See how our rockstar team in the US is doing on Instagram @drschrammekusa

Have we sparked your curiosity?

We should get to know each other! Please send us a short professional overview/your CV by e-mail to Alexander Drusio at a.drusio (at) schrammek.de

We are excited to meet you!

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.